We are currently experiencing a high demand for our services; therefore, we are prioritising delivering of care and services based on clinical needs. If you need medical advice or treatment, please ring us or alternatively, visit the local pharmacy for clinical advice on minor health concerns. For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice 111.nhs.uk
We are triaging all patients over the telephone. When you phone you will be asked to provide some information about your healthcare need. This will help the practice team assess the most appropriate way to provide your care, which may include a face-to-face consultation and ensure it is provided by the most appropriate person. Face-to-face appointments are available to all patients where there is a clinical need, which will be primarily judged by the clinician, we will also consider any accessibility issues.
Appointments are being delivered face-to-face, by telephone, or using video calls and messaging to your mobile or computer – the practice team will assess what is most appropriate for you and if you have a preference you can discuss this with them.
Attending a face-to-face appointment
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. If you have a disability or condition which means you cannot wear a face covering or cannot communicate with someone who is wearing a face mask, or require other adjustments before your appointment, please let the surgery know ahead of your arrival.
COVID vaccination certificates
From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. Vaccine status will be available from:
It may take more than a week for your identity to be checked and verified so you can use these services.If you cannot access these online services, and you have had a full course, you can request a paper letter from the NHS by calling 119. It may take 7 working days for the letter to arrive.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.
When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get proof of your vaccination status before you leave.