How we use personal information in the practice
At The Pendle Medical Partnership, we respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up to date records about your health and treatment. This way, those who treat you can give you the best possible advice and care. Your information is only available to those involved in your care and, you should never be asked for personal medical information by anyone not involved in your care. Disclosure of identifiable patient information to any other outside agencies will only be given after receipt of written permission from you, the patient, dated within three months of the request.
You have the right to know what information we hold about you at any time. You will be asked to prove your identity prior to seeing your records.
If you would like to see your records, please contact our Office Manager at our Colne site, Lori Topping. You are also entitled to a copy of your health records but, there will be a charge for administration, again please contact the Office Manager for details.
Pendle Medical Partnership
How we use your medical records
Important information for patients
In some circumstances, we will also share medical records for medical research, for example, to find out more about why people get ill.
We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
You have the right to be given a copy of your medical record.
You have the right to object to your medical records being shared with those who provide you with care.
You have the right to object to your information being used for medical research and to plan health services.
You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.
For more information please see our Website Privacy information at the bottom of this page, or ask at our reception desks.